for Customers, Patrons and Visitors
Timber and Tool Marketplace – General Admission
The Timber and Tool Marketplace tickets may be used on either of the two days of the marketplace. The Timber and Tool Marketplace tickets are single use only for the use of one person, once, and cannot be shared. If you wish to return to the marketplace for a second day, you may buy a discounted ticket at the event main gate (conditions apply see below) or pay full price online via the Wood Dust website.
Festival Adult tickets start at the age of 13 and we welcome any age.
Concession tickets are available to individuals with an Australian government issued Seniors Card, Australian government issued Pension Card or Student Card from a recognised Australian education provider. If you nominate to purchase a Concession ticket you will be required to present the relevant Concession card(s) when entering the festival. Remember to take your valid proof of Concession with you to the event.
Individuals 12 Years and Under
Individuals under 12 years or under at the time of the festival may have free entry to the Wood Dust Timber and Tool Marketplace only. Available to individuals with acceptable proof of age documentation. Eg. Birth certificate or passport. You may be asked to present it when entering. Children 12 and under have to be in the supervision of a Responsible Adult. Individuals under 12 will not gain entry by themselves and will be asked to leave if found by themselves. Other Wood Dust Festival events including Yarns at the Q and all Masterclasses at Dunstone Design DO NOT offer free entry to individuals under 12.
Second Day Tickets to the Timber and Tool Marketplace
Second Day tickets are available to the Timber and Tool Marketplace from the Main Gate on Sunday the 21 October 2018. Second Day tickets will be offered at a discounted price, visit our Program page to learn more. To qualify for a discounted Second Day ticket, applicants MUST present their first day ticket and be wearing their first day Passout Wristband. Stretched or damaged wristbands will not be accepted. Individuals may only purchase 1 second day ticket each.
Craft Beer Bar
Adult and Concession tickets give you access to the Wood Dust Craft Beer Bar where you can purchase drinks straight over the counter. Wood Dust Craft Beer Bar is strictly for 18+ only – no children or infants are permitted in this area.
Masterclass tickets are available for purchase online. If you wish to discuss your Masterclass ticket purchase with one of our team please email us at email@example.com. Masterclass tickets are specific to the Masterclass specified on the ticket. To start your Masterclass you must present your valid Masterclass ticket.
Yarns at the Q
Tickets to the lecture series Yarns at the Q are for specified dates. To attend Yarns at the Q you must present your valid ticket at the door. Seating for Yarns at the Q is not allocated.
For all Camping Bookings and Tickets contact Festival Management at firstname.lastname@example.org. More information can be found the Wood Dust Camping Terms and Conditions or Camping FAQ.
Ticket payment options
Avoid queues and save money by purchasing your tickets directly online via the Wood Dust website via the secure payment gateway provided by Shopify. Tickets may also be purchased at the main gate at the Timber and Tool Marketplace. Tickets to the Timber and Tool Marketplace purchased online are offered at a discount rate, tickets purchased at the gate will not be discounted except for Second Day tickets to the Timber and Tool Marketplace (as per the conditions stated above). Visit our Program page to learn more about ticket pricing. Individuals who pre-purchase tickets online will be checked in to each event via a pre-purchased ticket lane. A Wood Dust Timber and Tool Marketplace ticket is for entry on a single day. Timber and Tool Marketplace and Yarns at the Q tickets are for the use of one person, once only and cannot be shared. As stated above Masterclass tickets are available for purchase online only.
Purchasing tickets online
You must have a valid email address to purchase tickets online. To purchase simply click on the BUY TICKETS button on the product page or on the relevant Program pages. Tickets will be added to the Cart which can be accessed via the tab on the right hand side of the browser window. You can add or subtract ticket quantities within the Cart. Clicking CHECKOUT on the Cart will redirect you to our secure Shopify checkout. Payment options include Visa, Mastercard or Amex credit and debit cards or PayPal. Digital tickets will be issued via email. Tickets can be added to your smartphone wallet or passbook. PDF tickets can be printed and brought to the festival. Digital or printed tickets must be presented for entry to any Woo Dust event. Ticket confirmation emails are not valid for entry. All tickets are single use only.
Tickets purchased at the event
Tickets may be purchased at the main gate at the Timber and Tool Marketplace and at the Q Theatre for Yarns at the Q. Tickets purchased at the event gates will not be discounted except Second Day tickets to the Timber and Tool Marketplace (as per the conditions stated above). Tickets may be purchased using card or cash. Cash purchases will not be issued with a receipt. We accept Visa and MasterCard.
Lost, Damaged or Stolen Tickets
We reserve the right to charge a fee for the replacement of lost, destroyed or stolen tickets. Please treat your ticket as you would money or other valuables.
We like to make the payment process as pleasant and straight forward as possible plus give you options. You can always contact our office at email@example.com should you wish to discuss options with one of our friendly staff members.